Abandoned checkout alerts and much more

Increase your sales and retention with timely 1-on-1 conversations

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Shop Phone app contacts and dialer screen mockupsShop Phone app contacts and dialer screen mockups

More than just merchant alerts

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Abandoned Alert
Recover valuable abandoned checkouts faster
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VIP Alert
Thank your highest lifetime spend customers and retain them
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Re-order Alert
Get notified when customers make more than 2 or more orders
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Follow-ups
Never forget to follow up and re-sell to high value customers
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WhatsApp
Open customer conversations directly through WhatsApp
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Email
One-click emails to recover sales and increase customer loyalty
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Prewritten Templates
Save time with pre-written templates
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Segmentation
Know who your best customers are with segmented lists

More than just merchant alerts

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Pick your number
Choose a toll-free or local number to represent your business professionally.
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Push Notifications
Instant alerts about sales opportunities and daily call list recommendations.
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Segmentation
Segmented customer lists tell you who your best and most promising customers are.
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Customer book
Take your customer contact book everywhere with customer sync.
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Smart Caller ID
Smarter caller ID tells you who is calling, their recent purchase and total LTV.
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Talk and text
Talk to your customers how they want with unlimited calls and text, incoming and outgoing.
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Multiple staff accounts
Invite team members and leverage your teamwork to serve customers as best as possible.
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Store hours
Set your store timing and voicemail so off-hours go straight to voicemail and text auto-response.
Mockup of recommended call list screen.Mockup of recommended call list screen.
Daily call lists

One click access to your most promising leads and most valuable repeat customers. You'll always be close to your most relevant customers.

Mobile push notification showing important info such as total value and the time of abandoned checkout.Mobile push notification showing important info such as total value and the time of abandoned checkout.
Recover more abandoned checkouts

Set your abandoned checkout notifications. Shop Phone will alert you when that big abandoned checkout happens so you can reach out and close the sale with a 1 on 1 conversation.

Call ID screen showing important customer information like total orders, lifetime spend, average order.Call ID screen showing important customer information like total orders, lifetime spend, average order.
Customize your alerts

Only want to be alerted on the most expensive checkouts? What about 5th re-orders? 100 day follow-up campaign? You can create the alert filters to fit your sales expectations.

About us

Relationships = Revenue

Our core belief is the customer relationships are today's small business competitive advantage. This is the core of our product vision; creating tools that connect real merchants with real customers at the best possible time. We are not interested in marketing automation. We strive to rebirth the original marketing channel: one on one conversations.