WhatsApp is rich media. Recover with video chat demos, detailed photos or call for super high conversion rates.
FaceTime is on every Apple device. With video capability provides options like tours or demos to make sales.
Phone calls are tried and tested. Some customers/products require 'high touch' pre-sale service.
Text messages have a 95% open rates. That's 2-3x more than email. That translates to much higher recovery rates.
If you can't call or text, personalized emails are best. They work even better as compliments to auto-emails.
Want to connect with customers in your own way? Request a custom channel through the Shop Phone app.